Healthcare

From Costly Leads to Real Clients: A 90 Day Turnaround

THE CHALLENGE

This ABA practice was burning through ad spend attracting the wrong people. They were paying $187 per lead, but most weren’t even potential clients — job seekers, families without autism diagnoses, people needing far fewer service hours than the practice could provide, or those with poor insurance coverage. After four months of costly campaigns, they had only one qualified client to show for it.

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QUICK STATS
51%
lead cost reduction
($187→$92)
18
new clients signed
(in 3 months, vs. 1 in previous 4)
aba
increase in qualified inquiries
(from SEO content efforts)
HOW WE TACKLED IT

More traffic wasn’t the answer; better targeting and qualification were. We worked closely with the client to:

  • Cut out unqualified job seekers and irrelevant audiences by building detailed exclusion lists in Google and Meta ad campaigns.
  • Add a simple but effective intake questionnaire on their website to pre-qualify families before they booked a call.
  • Set up call tracking and a CRM system that scored leads based on key criteria, so the client could focus on the most promising prospects.
  • Launch targeted SEO content focused on specific autism-related search terms to build a steady, organic flow of qualified inquiries.
  • Implement 24/7 live chat support to remove barriers that prevent interested families from taking the next step

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The 3-Month Growth Sprint

Month 1: Diagnose & Rebuild

  • Reviewed existing ads and data, rebuilt campaigns with new targeting and exclusion filters, integrated call tracking and CRM, and implemented 24/7 live chat support.

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Month 2: Qualify & Optimize

  • Added the intake questionnaire to the website, launched SEO content tailored to high-intent searches, and refined ad targeting based on early results.

Month 3: Scale & Sustain

  • Scaled the best-performing ads, implemented advanced lead scoring in the CRM, and made ongoing adjustments to keep lead quality high and costs low.

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Month 4 and Onwards: Strategic Expansion

  • Consistent optimization and strategic expansion to new states based on market research and viability analysis. 

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Throughout this period, we maintained weekly check-ins and transparent reporting to ensure the client always knew what was happening and had input on strategy.

THE RESULTS

We didn’t just cut lead costs nearly in half; we fixed the core issues causing wasted ad spend. Instead of chasing every lead, the client focused on families who truly needed their full services. Within 90 days, new client signups jumped from 1 to 18. Meanwhile, SEO efforts created a sustainable source of qualified leads that reduced their reliance on paid ads.

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OUR SOMAD TAKEAWAY

More leads don't solve the problem if they aren't the right leads. The best marketing campaigns fail when the intake process can't convert quality prospects. Your sales team is just as important as your ad targeting—even perfect leads are worthless if they're not handled properly. Real growth happens when marketing and sales work together: precise targeting brings in qualified prospects, while strong intake processes convert them into customers.

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In just 90 days, they helped us cut costs and sign 18 new families.
G.K. Founder, ABA Practice
Before working with SoMad Partners, we were spending too much on leads that didn’t turn into clients. In just 90 days, they helped us cut costs and sign 18 new families. The intake form alone saved us hours each week by filtering out dead-end calls. Now, when the phone rings, it’s usually a family we can actually help — and it’s ringing more often than ever. SoMad is also helping us decide which states to expand to next, not just throwing us into dead-end markets. This whole process changed how we approach finding clients, and the results speak for themselves.
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